Well-organized craftsmen rely on work4all
work4all as an all-in-one software solution for craft businesses
Despite various crises, many craft businesses are growing, but organizational quality often suffers. With work4all, you cover all commercial processes in your craft business: creating calculations, quotes, orders, invoices, and even the digital transmission of data to the tax advisor. Through various industry extensions, the range of services is tailored to craft businesses.
This means that you have software with which you can map CRM (address management), ERP (offers, orders, invoices) and project management. Various additional functions such as time recording, the work4all app for on-site appointments, the digital connection of the warehouse and the connection to online banking round off the functionalities. The user-friendly user interface helps to maintain an overview and quickly get all employees used to the new software.
Long-standing clients in the industry
Highlights
The work4all desktop shows you all relevant information about the customer, supplier or project. You can see the entire communication as well as all commercial documents such as offers, orders, performance records and (incoming) invoices.
Time tracking, vacation planning, travel expense accounting and much more are also integrated.
Standard software with proven processes
Yet many options for configuration
Good value for money
Mobile access for field technicians via app
Satisfied users
work4all project manager with many years of industry expertise
“As a window manufacturer with high standards of optimal service, work4all has become the heart of our organization — in the office and on the go via the app.”
Lennart Kirschbaum
Managing Director of Kirschbaum Fenster- und Rolladen GmbH
http://www.kirschbaum-koeln.de
PROJECT: Every job is a project
Project management in crafts means that larger orders are managed as an independent project. This allows you to keep track of when a customer is working with you on several projects at the same time.
ERP: Business issues under control
With work4all's commercial modules, you can cover the topics of calculation, offer preparation, order processing, warehousing and many more. All without “digital gaps” in software.
CRM: customer communication in one place
In trade, CRM means bringing all communication with a customer together in one place. Whether it's an email, a phone call, an appointment, customer documents or a personal conversation — all of your employees have the same level of information.
APP: All information available to the customer
Time tracking, delivery notes, documents, construction plans, warehouse bookings, travel expenses... this and more can also be accessed on the go via the work4all app.
Features for craft businesses
From measurement to invoice in one seamless digital process
Take measurements on site, calculate with it, write an offer to the customer and use this to write order confirmations, activity records and convert them into an invoice. This is the process in work4all, into which industry-specific measurement programs can also be integrated via an interface.
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Have the customer digitally sign proof of performance
CRM, ERP, and project management in a single software. work4all is the award-winning all-in-one software that integrates commercial functions, communication and document storage, and project management.
With the work4all app, you can have performance records or delivery notes signed on-site by the customer on your tablet. The performance records can then be invoiced in work4all, either customer-specific or project-specific – a fully digital process.
Ticket management for high service quality
In the craft sector, you probably have several small cases of “broken window handle” or “tile damaged” every day. These supposedly small cases show the quality of your organization. work4all's ticket management helps you to record these cases cleanly, keep track of them, plan appointments and bill them cleanly.
Mobile time tracking
Project times are recorded directly on-site, such as at the construction site, using the work4all app. The tedious task of recording times in the office afterward is eliminated. In the desktop version of work4all, the times can then be converted into performance records or invoices. Along with external services (incoming invoices), all project costs are up-to-date and easily monitored.
Feature overview
Integrated CRM, DMS, ERP and project management without interfaces
Project management and scheduling with the plan calendar
Mobile access to many functions via app
Semi-automatic billing of services
Standard processes with extensive configuration options
Integrated additional functions such as travel expense accounting, vacation management, etc.
Time tracking for project and working hours including comparison
Export of financial accounting data via various standard interfaces
High customer satisfaction — with best-in-class grades!
As in previous years, work4all ranks among the top software providers in various survey categories in the Trovarit user study!
The study is solely based on customer reviews. work4all received top satisfaction scores in, among others, the following areas:
