work4all is the all-in-one software solution for IT service providers and system integrators
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From individual users to teams of 200. From office staff to field technicians and management.
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The integrated ticket management is the big plus of work4all for IT service providers. By drag & drop or fully automatically, the customer's email is turned into a ticket, which also shows the status of the service contract. Programming assignments and sales tasks can also be controlled via the tickets.
Paid support is tracked over time and can then be automatically billed monthly.
work4all project time tracking is as flexible as you need. Data can be tracked in the work4all app, in the work4all desktop version, in the browser or at terminals — wherever you are currently working.
For some IT service providers, the times only serve as an internal barometer of expenses, for others as billable service hours. The recorded hours can be automatically billed with project billing.
To maintain and support software or maintenance, you conclude service contracts with your customers, which are billed regularly. Our subscription module automates this process as much as possible. All due service invoices are created at the push of a button. Service invoices can also be sent by email or printed out in one fell swoop.
If support services are billed according to actual expenditure, our project billing is the right solution for you.
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Mit dem Plankalender verplanen Sie Ressourcen z. B. für Kundenprojekte und interne Weiterentwicklungen Ihrer IT-Services. Wiederkehrende Projektabläufe legen Sie als Kopiervorlagen an und reduzieren so den administrativen Aufwand der Ressourcenplanung.
Ihre Mitarbeiter erhalten automatisch Termine und können Arbeitsstände zurückmelden.
work4all is the leading ERP and project management software for IT service providers and system integrators. This all-in-one solution combines CRM, project management, time tracking, resource planning, document management, and billing in a single, central system. IT professionals can maintain a complete overview at all times – from the first project inquiry to the billing of hours. All commercial and organizational processes run digitally and in a structured way – in the office and on the go via tablet or smartphone. Thanks to our many years of industry experience, we know exactly what matters in practice. work4all is the industry standard for digital, efficient, and successful IT service providers and system integrators.
work4all brings together what belongs together: projects, customers, invoices, documents, products, and employees. Everything clearly integrated in one software.
